Senior Field Service Technician
Remote | Contractor
Annualized Equivalent: $124,800–$228,800/year based on 40 hours/week
Hourly Rate: $60–$110/hour
The annualized figure is an hourly-equivalent reference.
About the Role
Bring your field service and technical troubleshooting expertise to the development and evaluation of next-generation AI systems.
As a Senior Field Service Technician, you will apply real-world experience diagnosing complex equipment and industrial systems, interpreting technical documentation, analyzing controls, and identifying root causes. Your expertise will help AI systems develop a more accurate understanding of technical diagnostics, maintenance, safety requirements, and repair strategies.
No prior AI experience is required. Your technical domain expertise is what matters.
Key Responsibilities
Technical Diagnostics & Troubleshooting
Review and interpret complex electrical schematics, wiring diagrams, hydraulic diagrams, and pneumatic layouts.
Diagnose equipment faults and performance issues using technical documentation and established troubleshooting methods.
Analyze fault pathways and identify likely root causes of operational issues.
Provide evidence-based recommendations for corrective action.
Apply practical maintenance, service, and repair knowledge to real-world technical scenarios.
Industrial Controls & PLC Analysis
Analyze PLC logic and industrial control systems to identify operational issues.
Apply knowledge of industrial controls and fault-finding processes to technical scenarios.
Assess relationships between control systems, equipment behavior, and identified faults.
Technical Documentation & AI Evaluation
Document troubleshooting approaches, findings, diagnostic reasoning, and corrective actions clearly and accurately.
Translate complex technical diagnostics into structured written explanations suitable for diverse audiences.
Provide expert commentary and insights based on extensive hands-on field experience.
Contribute practical technical knowledge to AI training and evaluation workflows.
Codes, Safety & Compliance
Evaluate technical scenarios against applicable U.S. codes and safety requirements.
Identify relevant requirements associated with NFPA 70, NFPA 79, ASME A17.1, and OSHA.
Highlight code-specific considerations based on real-world project scenarios.
Required Skills & Experience
8+ years of hands-on troubleshooting experience in one or more relevant technical environments, including:
Industrial equipment
HVAC
Elevators
Hydraulic systems
Heavy vehicles/equipment
Marine systems
Rail systems
Utilities
Telecom equipment
Advanced ability to read and interpret:
Electrical schematics
Wiring diagrams
Hydraulic diagrams
Pneumatic layouts
Strong knowledge of PLC programming and industrial controls.
Proven ability to diagnose complex equipment faults and determine root causes.
Strong working knowledge of applicable U.S. safety and operational codes, including NFPA 70/79, ASME A17.1, and OSHA.
Ability to analyze complex technical information and develop evidence-based solutions.
Excellent written and verbal communication skills.
Ability to clearly explain complex diagnostic reasoning to technical and non-technical audiences.
Strong attention to detail and technical accuracy.
Ability to work independently and provide high-quality technical documentation remotely.
Preferred Experience
Experience authoring technical service reports, troubleshooting documentation, or service instructions.
Role Details
Role Type: Contractor
Work Arrangement: Fully remote
Focus: Field service diagnostics, industrial controls, PLC systems, technical documentation, safety codes, and AI training/evaluation
AI Experience: Not required